Privacy Policy

Data controller: EnoaSoft s.r.o., IČO 24527483, sídlo: Dlouhá 3403/2b, 702 00 Ostrava – Moravská Ostrava.

Registration: Regional Court in Ostrava, Section C, Insert 102756.

Privacy contact: soukromi@enoanet.com.

General support: podpora@enoanet.com.

Depending on how you use the service, we may process:

• account data (username, email, hashed password, display name);
• profile data (bio, avatar, cover, social links, favourite games, creator roles);
• when you voluntarily connect a gaming account, its verified identifier and public gaming data (Steam profile, library, playtime, and available FACEIT statistics);
• content you create or send (posts, shorts, comments, private messages, reactions, and uploaded files);
• sign-in and security data (sessions, two-factor authentication, one-way hashed backup codes, and trusted-device identifiers);
• technical data (IP address, browser, device, logs, cookies, approximate country from CDN headers);
• interface language and cookie / marketing consent;
• safety and moderation records (reports, blocks, trust factor);
• usage data (follows, likes, views, notifications) to run the service.

We process data to:

• provide the service under our contract with you (GDPR Art. 6(1)(b)) — account, feed, messages, shorts;
• ensure security, abuse prevention, and moderation (legitimate interest, Art. 6(1)(f));
• comply with legal obligations (Art. 6(1)(c));
• show advertising and load related technologies after your consent (Art. 6(1)(a));
• send transactional emails (verification, password reset, security) without marketing consent.

Essential cookies and local storage support login, security, language, and remembering your choice. Requested parts of the service could not work without them.

Google AdSense and related advertising technologies load only after your active consent in the banner. EnoaNet currently does not use a separate analytics tool.

You can withdraw consent by clearing this site’s data in your browser and then declining in the banner. Google documents its technologies and retention separately.

We do not sell your data. We share it only with processors helping us run the service (hosting, CDN, email, database) under data processing agreements.

Providers may be in the EU/EEA or use appropriate safeguards (standard contractual clauses) outside the EEA.

We may disclose data to authorities when required by law, or to other users per your privacy settings.

We use Steam to verify the gaming account and retrieve public data, and query FACEIT using the verified SteamID. Connecting is optional and can be revoked at any time.

Account data is kept while the account exists. After deletion, only data temporarily required by law, an active security incident, or the protection of legal claims remains.

Operational and security logs are deleted or anonymised when no longer needed; incident-related records may be kept for the duration of the investigation.

Backups rotate; deleted content may persist briefly in backups.

We use HTTPS, password hashing, access controls, and regular updates.

Private messages are stored on our server for delivery and synchronisation between devices. The current version is not end-to-end encrypted, so we do not present it as communication that the operator cannot technically access.

No system is 100% secure — we will notify you of breaches as required by GDPR.

You have the right to:

• access and receive a copy of your data;
• rectify inaccurate data;
• erasure where applicable;
• restrict processing and object to processing based on legitimate interest;
• data portability for data you provided;
• withdraw consent (cookies, marketing) at any time;
• lodge a complaint with your supervisory authority (in the EU).

Under Settings → Privacy you can set public/private profile, who can message you, blocks, and more.

Email notifications can be managed in notification settings.

The service is not directed at children under 13. We will delete accounts we learn were created in violation of this rule.

In the Czech Republic, a child can independently consent to personal-data processing for an online service from age 15. For younger users, parental consent is required wherever consent is the legal basis and applicable law requires it. Parents may contact support regarding a minor’s account.

Trust factor and recommendations may use automated scoring for community safety. They do not produce legal effects without human review where GDPR requires it.

We may update this policy. We will inform you of significant changes in the service or by email. The last update date is shown at the top.

Rights requests: soukromi@enoanet.com. We respond without undue delay and within one month. For complex or numerous requests, this may be extended by up to two further months; we will tell you why within the first month.

Terms of Service: enoanet.com/terms.